What is emotional intelligence?

Emotional intelligence (EI) refers to the ability to recognize, understand, manage, and influence one’s own emotions as well as the emotions of others. It involves skills such as emotional awareness, empathy, self-regulation, and effective communication. Unlike traditional intelligence, which focuses on cognitive abilities, emotional intelligence centers on how well individuals handle interpersonal relationships and navigate social complexities. In social interactions, emotional intelligence plays a crucial role. It helps people respond appropriately to others’ feelings, build stronger relationships, and resolve conflicts more effectively. For example, someone with high emotional intelligence can sense when a friend is upset and offer support, or remain calm and thoughtful during a disagreement rather than reacting impulsively. Overall, cultivating emotional intelligence enhances empathy, cooperation, and social harmony, making it an essential skill in both personal and professional settings.